Minnesota Hospital Association

Quality & Patient Safety

Communicating Outcomes to Patients

Communicating Outcomes to Patients is a model policy, created through the work of MHA's Quality and Patient Safety Committee, which provides suggested language and processes to use when communicating with patients and their families after an unanticipated outcome. This is a tool for health care facilities to use as a template when developing their organizational patient safety philosophy statements, policies and procedures. The language may be modified to meet the needs of specific organizations.