Include always. That's what we aim to do. Include patients and families at every level throughout the health care system. Through conversations, sharing ideas and inviting the patient in, the outcome will be better health care for everyone. We're not launching a campaign that begins and ends. Together, we're creating a cultural shift, a unified mindset where the patient is truly one of us. It's a whole new health care approach. It takes a whole lot of change. It takes courage. It takes all of us working together to make our system the best it can be. We will learn more, engage often and Include Always.
For more information, contact the MHA quality/patient safety team.