Minnesota Hospital Association

MHA AWARDS

The Minnesota Hospital Association Annual Health Care Awards honor the best and brightest in Minnesota health care — individuals who have offered dedicated service to hospitals and organizations that have implemented successful, innovative programs.

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MHA Associate Member of the Year Award

RSM US LLP, Minneapolis

2018

RSM US LLP This associate member provides accounting, tax and consulting services including reimbursement, risk management, IT and security, financial advisory and regulation compliance. The firm fosters strong relationships with teams, clients and communities and focuses on operating in a socially and environmentally responsible manner that supports its core values. RSM US LLP has been a valuable partner of MHA for over 35 years, providing us with both financial and educational support for our events and programs. Leaders at RSM are always willing to go the extra mile to help us and our members keep program costs low and quality high.

MHA Best Minnesota Hospital Workplace Award

Park Nicollet Methodist Hospital, Saint Louis Park

2018

Park Nicollet Methodist Hospital Park Nicollet Methodist Hospital is our award winner in the large hospital category for its implementation of a culture it calls "Head + Heart, Together." This culture has created a work environment where both patients and employees feel welcomed, included and valued. Employees are supported in their well-being journeys and have resources available to help them reach these goals.

MHA Best Minnesota Hospital Workplace Award

RiverView Health, Crookston

2018

RiverView Health RiverView Health's mission is to provide a health care experience that consistently exceeds patients' expectations through exceptional people providing exceptional care for exceptional outcomes. It all begins with exceptional people. As such, it is a top strategic priority for RiverView to attract, hire and retain the region's most talented health professionals. In working toward this goal, RiverView has achieved a significant increase in employee satisfaction, while achieving a 233 percent decrease in employee turnover.

MHA Bruce and Denise Rueben Courage Award

Kurt DeVine, M.D.

CHI St. Gabriel's Health, Little Falls

2018

Kurt DeVine Dr. DeVine, a family practice physician, has led the implementation of a clinic-based model that is demonstrating success in solving the opioid epidemic in his community. With funding, he led a care coordination team that developed a program to monitor patients using narcotics for pain. Dr. DeVine enlisted the assistance of community partners, such as law enforcement, to substantiate the problem of diversion among some patients. He demonstrated leadership not by mandating and setting new policies, but by encouraging reduced prescribing among his colleagues through the use of CDC guidelines. By offering suboxone treatment to over 70 patients within the first year, he has literally saved lives and allowed patients to participate fully in their community without addiction. Dr. DeVine is currently working with the Morrison County Jail and MendCare to establish suboxone programs in the jail setting.

MHA Caregiver of the Year Award

Lakewood Health System, Staples

2018

Obstetrics team Lakewood Health System's obstetrics team goes above and beyond patients' expectations to provide high-quality, family-centered care services. The team has a wide scope of expertise to meet the array of patient needs. From the moment a mother learns she is expecting through the time mom and baby arrive home from the hospital, the Lakewood OB team is there to manage their care through this journey. OB case managers guide the prenatal process and gather detailed information from each family so they can tailor the experience to the family's birth plan. While in the hospital, the OB team goes out of their way to provide complimentary, personalized care and services to set patients up for success. Once the family is home for a week or two, they receive a free home visit by a Lakewood OB registered nurse to offer additional education, weigh the baby, assess medications and treatments and to provide a comforting resource and presence. Team members' personalized care results in exceptional experiences and outcomes, consistently scoring above national, state and regional averages.

MHA Community Benefit Award

Lakewood Health System, Staples

2018

Lakewood Health System Lakewood Health System received the community benefit award for its collective food access programming, developed in response to the health system's 2016 Community Health Needs Assessment. The programming works to improve food insecurity, poverty and obesity challenges in north central Minnesota, a federally designated food desert. It provides healthy food options to high-risk groups such as children, seniors, low-income individuals and those with chronic health conditions. In addition, the programming benefits the region economically, with more than half of all food purchased from local growers. Through the collective food access programming that spans across Todd, Wadena, Morrison and Crow Wing counties, Lakewood Health System serves more than 800 people and distributes more than four tons of food each month.

MHA Community Benefit Award

North Memorial Health Hospital, Robbinsdale

2018

North Memorial Health This innovative partnership between Pillsbury United Communities and North Memorial Health is a combined grocery store and wellness center that seeks to meet the nutritional and health needs of an underserved community in North Minneapolis. Responding to needs identified in North Memorial Health's 2013 and 2016 Community Health Needs Assessments, the grocery store offers affordable and healthy food in one of Minnesota's largest food deserts. The Wellness Resource Center offers free non-medical services, focused on educating customers about their health and connecting customers with additional resources external to North Market.

MHA Good Catch for Patient Safety Award

Melody Stoerzinger, RN

Lakeview Hospital, Stillwater

2018

Melody Stoerzinger The Good Catch for Patient Safety Award recognizes a hospital professional who speaks up to prevent potential harm to patients. It is because of the actions taken every day by these dedicated professionals that Minnesota hospitals and health systems continue to be leaders in patient safety across the nation. When Melody was completing an intake process for a patient scheduled to have a colonoscopy, she discovered that the patient had recently been diagnosed with diverticulitis while traveling out of state and had been prescribed a course of antibiotics. Standard procedure is to perform a colonoscopy six to eight weeks after treatment for diverticulitis; the patient's procedure was scheduled only two weeks after treatment. Melody brought this information to the attention of the procedure physician. The patient's colonoscopy was rescheduled for seven weeks in the future, in line with patient safety recommendations.

MHA Innovation of the Year Award, in Patient Care

Avera Marshall Regional Medical Center, Marshall

2018

Avera Marshall Zero Suicide, a key concept of the 2012 National Strategy for Suicide Prevention, offers tools and strategies aimed at preventing suicide. Every patient identified as being at-risk is closely followed and reengaged at every encounter. In the fall of 2015, Avera was among early facilities nationwide to launch a program, and Avera Marshall Regional Medical Center's Behavioral Health program has been involved in this initiative from the ground up. Efforts have included consistent staff training on key elements including screening assessments, safety planning and means restriction; consistent and standardized use of assessment tools; and post-discharge calls. Avera Marshall offered the QPRT Suicide Risk Assessment and Management Training Program to all employees who have contact with behavioral health patients, from front desk receptionists to providers. In collaboration with Western Mental Health, Avera Marshall will serve as a demonstration site in southwestern Minnesota for Zero Suicide. Avera Marshall attended Minnesota's Zero Suicide Academy after being recognized as the first hospital in the state to launch a Zero Suicide Initiative and to share lessons learned.

MHA Innovation of the Year Award, in Patient Care

University of Minnesota Masonic Children's Hospital, Minneapolis

2018

UofMMasonic In the large hospital category, University of Minnesota Masonic Children's Hospital earned this award for its Birthplace and NICU Early Onset Sepsis Prevention Collaborative. Typically, newborns at risk for Early Onset Sepsis are admitted to the NICU for labs, IV placement and the administration of 48 hours of empiric antibiotics, even if they have no signs of infection. In November 2016, University of Minnesota Masonic Children's Hospital implemented the Escobar tool to identify newborns at low and moderate risk and allow them to remain with their mothers while receiving IV antibiotic therapy and close observation. This project minimized maternal and newborn separation, facilitated breastfeeding, decreased the cost of care and provided a more positive patient experience.

MHA Patient Safety Improvement Award

RiverView Health, Crookston

2018

RiverView Health RiverView Health is our honoree for its falls reduction efforts. Board and leadership prioritization of falls reduction has been essential for improvement in this area, and equally important has been the improvement work done closer to where the care happens. RiverView Health's multidisciplinary falls prevention committee has worked diligently to research, implement and validate the use of best practices surrounding fall prevention. One of the most notable prevention interventions has been instituting the "No Pass Zone" concept in which all employees on the inpatient unit are expected to answer a patient's call light. Another intervention has been the launch of a patient safety companion program. Staff are solicited to sit with high-falls risk patients who would benefit from direct observation. This has helped prevent patient falls and also been very gratifying for staff to have interaction with patients that they may not otherwise have in their other roles in the organization. Families are also invited to fill this role when deemed appropriate and are great collaborative partners in keeping patients safe. To close the loop, the quality goals are part of an organizational scorecard. Results are shared with all staff monthly. Scorecard performance drives the ability to earn incentive compensation. Like falls reduction, other preventable harms, such as adverse drug events, are also seeing positive reduction utilizing the same type of approach. This model has driven staff to focus on results, with the ultimate win being a safer place for patients to receive care.

MHA Patient Safety Improvement Award

Winona Health Services, Winona

2018

Winona Health Communities nationwide see the devastating effects of opiates. Winona Health developed the Conservative Management Clinic to increase safety, improve care and decrease the risk of accidental overdose and medications getting into the wrong hands. The clinic team created a guideline for optimal doses of medication for patients, and primary care providers rotate through the clinic to gain understanding of the work. Registered nurses perform screenings and collect data for each visit and providers use evidence-based protocols. If a medical professional determines opioids are needed, they use prescribing guidelines, giving patients the lowest dose for effective treatment. The staff educates patients about the addictive risks associated with opioids, while providing information about alternative pain management options including cognitive, physical and behavioral therapy and alternatives like mindfulness.

MHA Spirit of Advocacy Award

Steven Mulder, M.D. - President & CEO

Hutchinson Health, Hutchinson

2018

Dr. Steve Mulder image Dr. Mulder is one of MHA's long-standing champions for patient safety. An early supporter of quality and patient safety work, he worked with MHA to help develop and pass Minnesota's original adverse health events reporting law, which helps hospitals and health systems across the state work together to track, report, learn from and prevent avoidable errors and improve patient care. He also played a vital role in communicating the significance of this reporting and learning system to his colleagues across the state. In recent years, Dr. Mulder represented MHA on a Minnesota Department of Health study group on nurse staffing and testified when new measurement and reporting requirements were being considered by the legislature. In 2018 he testified in support of MHA legislation that would align the Minnesota Health Records Act with HIPAA.

MHA Stephen Rogness Distinguished Service Award

Tim Rice - President/CEO

Lakewood Health System, Staples

2018

Tim Rice In his 38 years at Lakewood Health System, Tim has set the standard for distinguished service in Minnesota health care. His leadership has guided the organization through numerous clinic and senior living additions and acquisitions, significant building projects and expansions and a merger between the hospital and clinic to become integrated as one of the largest Critical Access Hospitals in the state, employing more than 800 people. He has led the implementation of programs that are unique to his region - like the comprehensive Medical Home and palliative care programs - and are high-performing - like nationally recognized food access programs and the LHS care center, which is ranked in the top 1 percent in Minnesota.

MHA Trustee of the Year Award

Sam Carlson, M.D.

Hennepin Healthcare, Minneapolis

2018

Samuel Carlson Dr. Carlson provided exemplary leadership at a critical time for Hennepin Healthcare. A former chief medical officer at Park Nicollet Health Services, he understood the vital role Hennepin Healthcare serves in Minnesota's health care infrastructure training the state's future health care workforce, providing unparalleled trauma and critical care, and serving the health care needs of the underserved. When he joined the board in 2010, he used his leadership experience and expertise in Lean Management to guide the board in partnering with the CEO and executive team on a journey to implement Lean across the organization, with results now apparent in the system's accelerated growth, quality outcomes, culture and financial performance. A Hennepin Healthcare trustee for eight years and board chair for two, Dr. Carlson made a lasting impact on the board, the health care system and the community.

MHA Volunteer of the Year Award

Mary Grace St. Claire - Volunteer

Park Nicollet Methodist Hospital, Saint Louis Park

2018

MaryGraceStClaire Mary Grace is a vibrant part of the community of volunteers at Park Nicollet Methodist Hospital. After experiencing a traumatic injury in 2003, she spent time recovering at the hospital. Many volunteers came to check on her progress. She told herself, "If I ever get the chance, I want to be that person for other patients." Now, she is that person every day. After recovering from her brain injury, Mary Grace devoted her time to volunteering at the hospital. In the past 10 years, she has organized events, served on executive committees, worked with patients and done data entry and analysis. Mary Grace brings her kind nature and spirit to the Hospital Elder Life Program, Stroke INSPIRE Program and The Park Nicollet Foundation where she supports patients on their own healing paths. She says she is grateful for all the opportunities and support that she has received from Methodist, especially in the years after her accident. After transitioning from male to female four years ago, her colleagues in The Park Nicollet Foundation said that they would support her and "have her back" every step of the way. She now shares her story during diversity and inclusion training for new volunteers. Recently, Mary Grace celebrated 11,000 service hours with Methodist and says she will continue to serve the place she calls her "second home" for many years to come.