In
this issue
Lakewood
Health System obstetrics team honored with MHA Caregivers of the Year Award
MHA on June 1 honored innovative programs and outstanding leaders in health
care at its 34th annual awards ceremony.
The Lakewood Health System obstetrics team received the MHA Caregivers of the
Year Award, which recognizes an individual or caregiving team for providing
outstanding patient-care services.
Lakewood Health System’s obstetrics team goes above and beyond patients’
expectations to provide high-quality, family-centered care services. The team
has a wide scope of expertise to meet the array of patient needs. From the
moment a mother learns she is expecting through the time mom and baby arrive
home from the hospital, the Lakewood OB team is there to manage their care
through this journey.
OB case managers guide the prenatal process and gather detailed information
from each family so they can tailor the experience to the family’s birth plan.
While in the hospital, the OB team goes out of their way to provide
complimentary, personalized care and services to set patients up for success.
Once the family is home for a week or two, they receive a free home visit by a
Lakewood OB registered nurse to offer additional education, weigh the baby,
assess medications and treatments and to provide a comforting resource and
presence. Team members’ personalized care results in exceptional experiences
and outcomes, consistently scoring above national, state and regional averages.
Additional award winners will be profiled in upcoming issues of Newsline. To
learn more about the award winners, visit the MHA website. return to top
AMRTC
returns to full federal compliance
After two recent unannounced inspections by
federal regulators, Anoka Metro Regional Treatment Center (AMRTC) has returned
to full compliance with federal rules for hospital operations and patient care.
The state-operated psychiatric hospital in Anoka treats patients with complex
mental illnesses and behavioral health conditions. Improvements focused on
patient rights, nursing services, treatment planning, quality assurance and
performance improvement. Implementation involved changing a wide variety of
policies and practices.
Three separate investigations in 2015 found AMRTC out of compliance with one or
more federal regulations related to patient care and hospital operations. To
correct the deficiencies and avoid losing federal funding, the facility and the
Centers for Medicare and Medicaid Services entered into a systems improvement
agreement to bring the hospital into compliance.
“The entire team at Anoka Metro Regional Treatment Center has worked hard to
bring about this crucial turnaround for patients, their families and the
staff,” said Human Services Commissioner Emily Piper. “We’ve been focused on
changing the way we do things. In a very challenging environment, we are on the
right track.”
As a nationally recognized leader in helping hospitals improve patient care and
safety, MHA worked closely with AMRTC to analyze processes and systems and make
recommendations for a corrective action plan.
“We were pleased to partner with DHS and Anoka Metro Regional Treatment Center
to ensure patient safety and improve the delivery of consistent, high-quality
care in service of patients,” said Dr. Rahul Koranne, MHA’s chief medical
officer. “These improvements will result in a stronger continuum of mental
health services, which will benefit patients, families and communities across
Minnesota.”
To learn more, view the DHS news release. return to top